Privacy Policy

1. Who are we?

At VUT Casa Nornore (hereinafter, “NORNORE”), we take your privacy very seriously. In this policy, we explain what personal data we collect, how we use it, and what rights you have.

Owner: Trinidad Infante León
Registered Address: Plaza Juan 1, 22665 Piedrafita de Jaca (Huesca)
Tax ID: 61481371w
Email: nornore.pirineos@gmail.com
Website: https://nornore.com

2. What personal data do we collect?

We collect your data in different ways:

  • Data you provide us: when you make a reservation, contact us, subscribe to the newsletter, or write to us on social media. For example: name, email, phone, and in some cases, postal address or payment details.
  • Automatically collected data: when you visit our website, we collect technical information such as IP, browser, operating system, pages you visit… (this is done by cookies).
  • Third-party data: if you book or contact us through platforms like Airbnb, Booking, AlohaCamp, Facebook, or Instagram.

3. What do we use your data for?

We use your personal information to:

  • Manage your reservation and provide you with the best possible service.
  • Answer your questions or requests (including via WhatsApp Business).
  • Send you information of interest only if you have requested or authorized it (e.g., promotions or plans in the valley).
  • Improve our website and the services we offer.
  • Comply with legal obligations.

4. With whom do we share your data?

We only share your data when necessary and always securely:

  • With external services: such as the hosting provider (Webempresa) or tools for online check-in (Partee, Yneeds), which send information to the Ministry of Interior.
  • With legal authorities: if required by law (e.g., Tax Agency, Civil Guard, or traveler reports sent to the SES lodging platform of the Spanish Ministry of Interior).
  • With your consent: never without your permission.

5. Your rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request its deletion
  • Limit its use
  • Object to processing
  • Request portability to another provider
  • Withdraw your consent at any time

To exercise your rights, please write to us at:
nornore.pirineos@gmail.com or by postal mail to:
Plaza Juan 1, 22665 Piedrafita de Jaca, Huesca

6. Data Security

We implement reasonable security measures to protect your data. However, no system is 100% infallible, but we do our best to keep your information safe.

7. Data Retention

We store your data only for the time necessary to fulfill the purposes for which it was collected, or for the mandatory legal period.

8. Changes to this policy

We may update this policy to adapt it to legal changes or service improvements. We will notify you of any significant changes, but you can always consult the most updated version on our website.

9. Contact

If you have any questions about this policy or how we use your data, you can write to us at:

Trinidad Infante León (VUT Nornore)
Email: nornore.pirineos@gmail.com
Address: Plaza Juan 1, 22665 Piedrafita de Jaca, Huesca

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